WHY TIME POOR BUYERS USE CONCIERGE SERVICE
using concierge service to a buy home in 2025
UK home-buying is slow and failure-prone—one in three sales can collapse and timelines regularly stretch to 3–5 months. For buyers who work long hours, the admin, agent chasing and leasehold checks derail momentum. A Concierge Property Search makes you mortgage-ready (DIP), books/viewings around your diary, and manages the legal/admin flow so you don’t lose the home you want. Recent reports highlight higher collapse rates and slow processes; good preparation and coordination are now essential.
Why deals stall: no DIP, slow follow-ups, weak agent response
High collapse rates & sunk costs: Santander estimates 500k+ failed transactions a year in England & Wales; average sunk costs > £1,200 when deals fall through. Causes: seller withdrawal, delays, survey issues, gazumping/gazundering. Financial Times
Slow process: Average transactions now often take ~5 months, with conveyancing alone commonly 12–16 weeks, especially with chains/search delays. The Times+2HomeOwners Alliance+2
Be mortgage-ready early: Lenders can issue a Decision in Principle within ~24 hours; full mortgage offers often follow in ~2 weeks when documents are ready—this helps agents prioritise you and speeds bookings. HSBC UK
Leasehold pitfalls need diligence: UK watchdog actions against doubling ground rents and ongoing reforms show why leasehold terms (ground rent, service charges, length remaining) must be checked early. GOV.UK+1
Why time-poor buyers benefit: Even the HomeOwners Alliance notes buyers who are time-poor often need a buying/concierge agent to do the legwork and manage complexity. HomeOwners Alliance
Affordability context: Many first-time buyers opt for flats/leaseholds as houses are less affordable; robust leasehold due diligence + coordination reduces later surprises. (Use ONS affordability and your local insight.) Office for National Statistics
Mortgage-Ready First: Get a Decision in Principle (DIP)
Mortgage-Ready Fast-Track (DIP): We help you secure a DIP (via vetted brokers or yours) so you’re taken seriously by agents and can book viewings faster. HSBC UK
Viewing Momentum for Busy Schedules: We coordinate blocks of viewings around your diary, join by phone for prompts, and capture structured notes—so you compare options quickly. (See collapse/timeline evidence above.) Financial Times+1
Leasehold Checks Upfront: We ask the right questions early (ground rent, service charge, lease term, planned major works), aligned to current watchdog concerns and reforms, reducing nasty surprises post-offer. GOV.UK+1
Transaction Coordination (Add-On): We liaise with broker/solicitor, chase document requests, and keep the timeline moving to reduce the risk of fall-through. (Fall-through and delay context above.) Financial Times+1
WHO BENEFITS MOST
Professionals with limited time, investors needing market-fit guidance, and first-time buyers choosing flats/leaseholds for affordability but wanting fewer risks.
Next steps
Prefer a guided, four-week push? Start your 4-Week Concierge Search.
Want help beyond offer? Add Transaction Support to coordinate through exchange and keys.
- Looking for the strategy to set up your property systems? Begin with your Developer Growth Partner
- Need a discreet purchasing strategy or assisted purchase? Explore Assisted Acquisitions
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Yes—introductions to a vetted broker (or we work with yours) and document prep to secure a DIP quickly.
We provide live call guidance on all viewings; the add-on includes attendance at one second viewing.
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We outline key checks early (ground rent, service charge, lease term, major works) so you can decide with eyes open
